Have real conversations with your customers, really easily.
BaseStation puts every email, text, phone, chat, social, and video conversation into one inbox. And custom chatbots and knowledge bases take your customer service to the next level.
Shared inbox in BaseStation
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Have real conversations with your customers, really easily.
BaseStation puts every email, text, phone, chat, social, and video conversation into one inbox. And custom chatbots and knowledge bases take your customer service to the next level.
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When conversations are easy to have, sales and service teams become so much more effective.
Shared
Inboxes
Whether it's phone, email, text, chat, video or social, BaseStation puts every conversation into one place. Need more inboxes or phone numbers for different teams? We've got you.
Chatbots & Automations
Put the system to work for you by creating custom chatbots and automations. Pre-sell, warm up, answer questions, and route customers to the best person on your team to help them.
Knowledge
Bases
Reduce your support volume with completely customizable knowledge bases. Pair with chatbots to direct your customers to the perfect help center articles that answer their questions.
When your team has everything they need to help your customers and communicate with each other all on a single screen, everybody wins. See how BaseStation changes the conversation game.
Turn up your conversation game.
Shared Inboxes
Whether it's phone, email, text, chat, video or social, BaseStation puts every conversation into one place. Need more inboxes or phone numbers for different teams? We've got you.
Chatbots & Automations
Put the system to work for you by creating custom chatbots and automations. Pre-sell, warm up, answer questions, and route customers to the best person on your team to help them.
Knowledge Bases
Reduce your support volume with completely customizable knowledge bases. Pair with chatbots to direct your customers to the perfect help center articles that answer their questions.
Turn up your conversation game.
When your team has everything they need to help your customers and communicate with each other all on a single screen, everybody wins. See how BaseStation changes the conversation game.
Every conversation, sale, and marketing campaign in one place.
While there are plenty of software options for customer support out there, they don't do much else.
To connect the different parts of your business, you need to integrate another dozen pieces of software.
But with BaseStation, you get everything you need in one place: a full customer service, sales, and marketing suite that puts everyone in your company on the same page.
A single system that brings all of your your teams together? Now that's powerful.
Every conversation, sale, and marketing campaign in one place.
While there are plenty of software options for customer support out there, they don't do much else.
To connect the different parts of your business, you need to integrate another dozen pieces of software.
But with BaseStation, you get everything you need in one place: a full customer service, sales, and marketing suite that puts everyone in your company on the same page.
A single system that brings all of your your teams together? Now that's powerful.
We laugh at other customer service software. We laugh hard.
It's cool that BaseStation puts all your customer conversations into one place (okay, it's really cool).
And it's nice that it's just so dang easy to use.
But the real difference with BaseStation is that it's not just customer service software - it actually manages every customer touchpoint, from sales outreach to close, email campaigns to 1:1 text conversations, and so much more.
We laugh at other customer service software. We laugh hard.
It's cool that BaseStation puts all your customer conversations into one place (okay, it's really cool).
And it's nice that it's just so dang easy to use.
But the real difference with BaseStation is that it's not just customer service software - it actually manages every customer touchpoint, from sales outreach to close, email campaigns to 1:1 text conversations, and so much more.
When conversations happen in BaseStation, your teams shine and your customers smile.
When conversations happen in BaseStation, your teams shine and your customers smile.
Engage
Respond to every customer conversation - email, text, phone, video, chat, or social - in one shared inbox. Or proactively reach out to your customers to get the conversation started or close the loop.
Engage
Respond to every customer conversation - email, text, phone, video, chat, or social - in one shared inbox. Or proactively reach out to your customers to get the conversation started or close the loop.
Collaborate
Easily assign conversations to the right person on your team, or create an automation to do it for you. Share and comment on conversations with your team, or have your own discussions with built-in team chat.
Collaborate
Easily assign conversations to the right person on your team, or create an automation to do it for you. Share and comment on conversations with your team, or have your own discussions with built-in team chat.
Save Time
Templated messages, custom chatbots, and simple or multi-step automations save your team hours each day. Create custom knowledge bases so your customers can get the answers they need 24/7/365.
Save Time
Templated messages, custom chatbots, and simple or multi-step automations save your team hours each day. Create custom knowledge bases so your customers can get the answers they need 24/7/365.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
Crush Your Sales Goals
Every sale is optimized with our next-gen sales suite. Click here to see why the best sales teams love BaseStation.
Let's do this... together.
BaseStation brings every part of your business into one system so your entire team can easily work together. And of course our team is here to guide you, every step of the way.